All the benefits and back-up you need,
when you need it

Now  you can get your support on debit order with no interest to be paid.

For example:

• Pastel Xpress 1 user multi company -  R99-58pm
• Pastel Partner Base- R248-75pm (Based on 1 user with not additional modules) 

Pastel Xpress Start-Up

Yes

R960 per year

• Unlimited telephonic support
• Unlimited online support
• Free software upgrades
• Free software updates
• Monthly electronic newsletters
• Pastel Insight magazines
• Exclusive access to the Customer Zone on the Pastel website
• Exclusive offers and discounts for Pastel Cover customers

Pastel Xpress

Yes

R 1195 per year (single user multi-company)

Pastel Partner

Yes

From R2985 (Base with no extra users or modules)

Unlimited telephonic support

We have teams dedicated to each product in the Pastel range that will assist you with all your technical support queries. With our extensive experience and understanding of your needs – whether it be installation, set-up, accounting queries or operating system assistance – our highly skilled support teams are available
Monday – Thursday from 07h30 – 17h00,
Friday from 08h00 – 16h30 and Saturday from 09h00 – 12h00.

Unlimited email support

Email your support query and receive a response in one hour during working hours. Should you email your support query after hours, you will receive a response early the next day.

Whilst on Pastel Cover you will receive your free software upgrades every 12 – 18 months. Pastel continually invests in research and development to make sure you stay abreast of changes in the economic, technological and legislative environment. You’ll find that subscribing to Pastel Cover is far more cost effective than purchasing new releases later.

As a Pastel Cover member, we will notify you of regular enhancements that we have made to the current version of software you are using.

This essential newsletter gives you the inside track on practical tips and tricks, short cuts and important information.

The Customer Zone allows you to download free updates, access the Pastel knowledge base, the latest technical information as well as providing you with a view of your support history.

As a Pastel Cover customer you will receive a 10% discount at selected Pastel Authorised Training Centres on any training course, basic or advanced, countrywide.

Pastel Insight will keep you up-to-date on industry trends and  information about your Pastel that will support the growth of your business.

After three years of consecutive membership, you will automatically receive a 15% discount off your annual renewal fee.

If you purchase Pastel Payroll within the first 30 days of registering your Pastel Accounting Software, you will receive a 20% discount when purchasing Pastel Payroll